Terrace Walk
Tempe, AZ

Frequently Asked Questions

• Are board meetings open to all residents? If so, where and when are they held and how do I attend?

  We encourage all Owners that want to volunteer and voice their input to attend the homeowner forum section of the meeting. Please refer to the events section of this website for meeting dates and times.

• Management Company Contact ( CK&CC)

  Company: Heywood Community Management
  Address: 42 S. Hamilton Place; Suite 101 Gilbert, AZ 85233
  Website: http://heywoodmanagement.com/
  Contact Number: 480-820-1519
  Fax: 480-912-3357

  Manager: Chris Knudsen
  Email: Chris@heywoodmanagement.com

  Admin Assistant: Carlee Collins
  Email: carlee@heywoodmanagement.com

• What does the Association do?

  The vast majority of residential developments built these days are managed by their own individual Association. This is done to provide decision making of all aspects at the most local level possible by a group of individually elected owners within your Association. In addition, this helps to eliminate the burden of maintenance that would otherwise be placed on the local municipality. Most owners agree that the HOA will maintain the common areas better and more often than the local municipality. Therefore, it is more advantageous to be governed by an Association than oversight directly by the local city or town.

• What happens if I don't pay my assessment?

  The association depends on the ownership to make payments in a timely manner to operate effectively. Non-payment of association assessments will result in collection actions and the association may rely on legal counsel to facilitate those collection efforts.

• What if I don’t correct the compliance issue I received notice about?

  For those who don’t comply with the established maintenance standards the Association can, after notice is given, impose monetary fines and, in some cases, perform the work to bring the property into compliance, and bill the expense back to the offending owner. This helps to preserve values and maintain a uniform and consistent appearance and aesthetic value for all owners.

• What is the Board of Directors?

  Because your association is a legal entity, it functions similar to a regular business organization. The Board of Directors is a group of elected volunteers who serve without compensation which provide oversight and management functions to the successful operation of the association’s business affairs -- which are in accordance with the standards set by your association’s governing documents.

• What options do I have in making my payments to the HOA?

  You have three options for making payments to the association. You may pay online by credit card or ACH transaction through the Association's bank's website. Click the “Make a Payment” button to make an online payment. Another option is to setup a recurring bill pay with your personal bank. You may also pay with a physical check. Please refer to your coupon or statement to determine the correct address for mailing physical checks to.